1. Introduction

Welcome to DXM Engineering LTD (“DXM Engineering,” “we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand and, where applicable, the EU General Data Protection Regulation (GDPR).

By using our website (https://dxm-engineering.com), you agree to this Privacy Policy. If you do not agree, please discontinue use of the website.

2. Data Controller

DXM Engineering LTD
71/7 Moo 17, Bang Sao Thong, Samut Prakan, 10570 Thailand
📧 contact@dxm-engineering.com
📞 +66 95 405 0004

3. Information We Collect

We collect and process the following types of personal information when you visit or interact with our website:

• Personal Information: Information you voluntarily provide, such as your name, email address, phone number, and message details submitted via contact forms or email inquiries.
• Usage Data: Information automatically collected, including IP address, browser type, operating system, pages viewed, time spent, and referring websites.
• Cookies and Tracking Technologies: We use cookies, analytics tools, and similar technologies to enhance website functionality and analyze traffic. See our Cookie Policy for more details.

4. Legal Basis for Processing

We process your personal information under the following lawful bases, as required by PDPA and GDPR:

• Consent: When you voluntarily submit information through contact forms or opt-in communications.
• Contractual necessity: When processing is required to provide or deliver services you request.
• Legitimate interests: To improve website performance, ensure cybersecurity, and understand visitor engagement.
• Legal obligations: To comply with regulatory or legal requirements applicable to our operations.

5. How We Use Your Information

We use the collected information for the following purposes:

• Responding to inquiries and providing requested information.
• Improving website functionality, security, and user experience.
• Analyzing site performance and traffic trends.
• Sending updates or marketing communications (only if you have opted in).
• Complying with applicable laws and protecting our legal rights.

6. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share information only under the following conditions:

• Service Providers: Trusted vendors assisting in website hosting, analytics, or communications, bound by confidentiality and data-protection obligations.
• Legal Requirements: When disclosure is necessary to comply with a legal obligation, court order, or governmental request.
• Corporate Affiliates: Within Panthera Group or its subsidiaries for internal business or compliance purposes.

7. International Data Transfers

Your personal data may be transferred to and processed in other countries where our servers or service providers are located. We ensure that such transfers occur with adequate data-protection safeguards, including contractual clauses approved under the PDPA and GDPR frameworks.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Data Security

We apply reasonable technical and organizational measures to protect your data from loss, misuse, or unauthorized access. While we strive for the highest security standards, please note that no transmission over the internet is entirely risk-free.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data.
• Request correction or deletion of your information.
• Withdraw consent at any time (without affecting prior processing).
• Object to or restrict processing in certain cases.
• Request data portability.
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) or other relevant authority.

To exercise these rights, please contact us at contact@dxm-engineering.com. We will respond in accordance with applicable law.

11. Links to Third-Party Websites

Our website may include links to third-party sites not operated by us. We are not responsible for the privacy practices or content of those sites, and encourage you to review their respective privacy policies.

12. Children’s Privacy

Our website is not directed to children under 13 years old, and we do not knowingly collect their data. If we become aware that personal information has been collected from a child, we will promptly delete it.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The “Effective Date” above indicates the most recent revision. Continued use of our website constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact:

DXM Engineering LTD
📧 contact@dxm-engineering.com
Address: 71/7 Moo 17, Bang Sao Thong, Samut Prakan, 10570 Thailand
Phone: +66 95 405 0004